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Sera by Twig

Sera is an AI front desk that answers inbound calls, chats, and emails, qualifies prospects, books appointments, and updates connected business tools.

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Sera AI front desk handling inbound customer inquiries

Product overview

What is Sera by Twig?

Sera is Twig's AI front desk for handling inbound calls, chat, and email around the clock. It answers questions, qualifies prospects, books appointments, and writes results into the tools a business already uses. The website presents ready configurations for sales, dental, mortgage, and automotive teams.

How to Use Sera by Twig

  1. Sign up and provide business information.
  2. Connect the channels and systems Sera should use.
  3. Review the generated front-desk setup.
  4. Start answering and booking customer inquiries.

Core Features

  • Omnichannel responses across phone, chat, and email.
  • Lead qualification and appointment booking.
  • Business-tool integrations that read and write records.
  • Fast setup without a long implementation project.

Pricing

Sera is free to start without a credit card. Paid plans begin at $99 per month.

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