Product overview
What is MagicBlocks?
MagicBlocks is an AI lead-conversion platform for sales-led businesses handling substantial inbound or aged lead volume. It responds to new leads, enriches their records, chooses a channel, asks qualification questions, follows up over time, and hands sales-ready conversations to a person while updating the CRM.
The same lead memory persists across chat, SMS, email, and supported direct-message channels. Responses are grounded in company products, pricing, policies, FAQs, and CRM fields. When confidence is low, the platform is designed to escalate rather than guess. Audit logs, consent and opt-out handling, and guided implementation support regulated and high-consideration industries.
How to Use MagicBlocks
- Confirm the business handles at least the lead volume the service targets.
- Map lead sources, channels, qualification rules, and handoff conditions.
- Connect the CRM and supply approved product, policy, pricing, and FAQ content.
- Tune messages to the sales playbook and compliance requirements.
- Pilot with a limited cohort and review audit logs and handoffs.
- Expand after conversion quality, consent handling, and CRM updates are verified.
Core Features
- Fast lead response: Starts conversations soon after a lead arrives.
- Qualification and enrichment: Scores and develops lead records against business rules.
- Persistent follow-up: Continues conversations without losing prior context.
- Aged-lead reactivation: Re-engages dormant leads already held by the business.
- Multi-channel operation: Covers web chat, SMS, email, and direct messages.
- CRM updates and handoff: Records activity and routes qualified buyers to sales staff.
- Compliance controls: Logs consent, opt-outs, messages, and human escalations.
Use Cases
- Mortgage and insurance prequalification before licensed handoff.
- Appointment booking for auto dealers and home-service providers.
- Follow-up for solar, fintech, tourism, and other sales-led teams.
- Reactivation of previously acquired but inactive leads.
Pricing
MagicBlocks uses quote-based pricing per worked lead rather than per seat or message. A worked lead is billed when the lead replies and enters a real conversation; silent, opted-out, or cold leads are not billed. The service targets teams with at least 200 new leads per month, has no free trial, and uses a guided launch.
Frequently Asked Questions
Is MagicBlocks self-serve?
No. The current pricing page describes a guided launch and strategy call.
Are all contacted leads billed?
No. Billing applies to worked leads that reply and enter a live conversation.
Does it remember earlier conversations?
Yes. Memory is tied to the lead rather than only the current session.


