Dialoft AI

What is Dialoft AI?

Dialoft AI is an agency that builds and deploys custom voice agents for business phone workflows. Its agents automate inbound and outbound calls for lead qualification, appointment booking, customer support, cold outreach, and reactivation of dormant CRM leads. They can answer calls around the clock, transfer a conversation to a person, and continue follow-up through SMS or email.

Each deployment is trained on the client's knowledge base and FAQs, with prompts designed to handle objections and preserve brand tone. Dialoft connects the agent to CRM, calendar, phone, and communication systems, then provides a dashboard with transcriptions, sentiment analysis, and post-call results.

How to Use Dialoft AI

1. Define the inbound, outbound, or lead-reactivation workflow with Dialoft.
2. Provide the knowledge base, FAQs, brand requirements, and objection-handling rules.
3. Connect the agent to the CRM, calendar, phone system, and other required tools.
4. Test the configured voice agent and its handoff behavior.
5. Deploy the agent and monitor calls, transcripts, sentiment, and synced CRM outcomes.

Core Features

• Inbound receptionist: Answers calls, handles FAQs, books appointments, and transfers callers.
• Outbound sales agent: Contacts leads, qualifies interest, schedules meetings, and performs live transfers.
• Lead reactivation: Runs bulk campaigns against inactive CRM records with SMS and email follow-up.
• Custom voice and language: Supports brand voice cloning and more than 20 languages.
• Business-system integration: Connects CRM, calendars, phone systems, and Slack through APIs and webhooks.
• Call analytics: Provides transcripts, sentiment data, and post-call analysis.

Use Cases

• Sales qualification: Contact new leads quickly and transfer high-intent prospects.
• Customer service: Answer routine inbound questions before escalating complex calls.
• Appointment scheduling: Book calendar slots during a live voice conversation.
• Dormant-lead campaigns: Re-engage old CRM records and update their status automatically.

Pricing

Dialoft charges a one-time development fee for building and deploying a custom voice agent. It also offers a $1,000 per month maintenance and optimization plan covering model upgrades, bug fixes, and performance tuning.

Frequently Asked Questions

How long does implementation take?

The site says most projects follow a two-week process covering architecture, knowledge training, testing, and launch.

Which CRM systems are supported?

The official page names GoHighLevel, HubSpot, and Salesforce and describes system-agnostic API and webhook connections.

Can agents speak multiple languages?

Yes. Dialoft says agents can be configured for more than 20 languages with automatic detection and regional accents.