Cynthia AI

What is Cynthia AI?

Cynthia AI is OmniEngage's AI sales development representative for prospect research and personalized outreach. It analyzes company information, identifies likely decision-makers, enriches lead records, finds email addresses, generates tailored messages, and prepares follow-up campaigns.

The product emphasizes smaller, highly researched sequences instead of mass outreach to thousands of contacts. Sales teams provide company information and target-audience criteria during onboarding, then Cynthia researches matching prospects and creates campaigns using those insights. Integrations include CRM systems, Gmail, LinkedIn, SMTP, and Twilio, supporting cross-channel lead nurturing.

How to Use Cynthia AI

1. Provide accurate company, offer, ideal-customer, and target-role information.
2. Connect approved CRM, email, LinkedIn, and communication accounts.
3. Define a focused prospect segment and the goal of the sequence.
4. Let Cynthia research accounts, enrich data, and identify relevant contacts.
5. Review the evidence and edit the generated message, Prompt, cadence, and channel.
6. Launch a small sequence, monitor replies and opt-outs, and refine the campaign from results.

Core Features

• Prospect research: Accelerates company and contact investigation.
• Lead enrichment: Adds available company, role, and contact details to records.
• Decision-maker identification: Finds people aligned with the target buying role.
• Personalized messaging: Drafts research-informed emails rather than generic bulk copy.
• Intelligent follow-up: Builds campaign steps and cross-platform nurturing.
• CRM and channel integration: Connects CRM, Gmail, LinkedIn, SMTP, and Twilio workflows.
• Customizable insights: Lets sales teams adjust prompts and use research in their own process.

Use Cases

• Account research: Prepare a concise account and stakeholder brief before outreach.
• Targeted prospecting: Build a smaller sequence for a narrow ideal-customer segment.
• Lead enrichment: Complete missing company, role, and contact context.
• Personalized cold email: Draft messages grounded in prospect-specific research.
• Cross-channel follow-up: Coordinate nurturing across email, LinkedIn, and connected tools.

Pricing

The Plus plan costs $22 per month with 1,200 Omni Credits, one email domain, and one LinkedIn domain. The listed annual price is $185 with 14,400 credits. Enterprise pricing is custom for high-volume requirements and teams with more than 20 users. The page also offers a free trial.

Frequently Asked Questions

Is Cynthia only a conversational chatbot?

No. It performs sales tasks such as research, enrichment, contact discovery, campaign creation, and follow-up.

Does it favor mass outreach?

No. The product page explicitly favors smaller sequences with deeper research.

Should generated outreach be reviewed?

Yes. Teams should verify research, personalization, consent requirements, sending-domain health, and opt-out handling before launch.