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Chatvolt

Chatvolt creates data-grounded AI agents for WhatsApp, Instagram, Telegram, websites, and sales or support workflows with human handoff.

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Chatvolt omnichannel AI customer service agent platform

Product overview

What is Chatvolt?

Chatvolt is a platform for building customer-service and sales AI agents across WhatsApp, Instagram, Telegram, websites, and other connected channels. Businesses train an agent with their own files, websites, videos, Notion content, and other data sources, then deploy it to answer questions, capture and qualify leads, follow up, and call external APIs. The platform supports more than 50 AI models and more than 100 languages.

For WhatsApp, the embedded signup flow can connect an existing WhatsApp Business App number without requiring manual webhook setup. Messages synchronize with the Chatvolt Inbox, where staff can read conversations, take over manually, send replies, disable or re-enable AI for one conversation, and mark conversations resolved.

Chatvolt's Flux interface organizes routing and follow-up rules, while dispatch campaigns proactively contact a lead base. When an agent detects that a request needs a person, it can preserve the conversation history, summary, and preferences and route the case to an appropriate specialist. Tools also support knowledge retrieval, delayed responses, context-aware follow-ups, resolution actions, and HTTP requests.

How to Use Chatvolt

  1. Create an agent and select the desired model and behavior.
  2. Add knowledge from files, websites, videos, Notion, or other supported data.
  3. Configure tools, lead qualification, routing, follow-up, and human-handoff rules.
  4. Connect WhatsApp, Instagram, Telegram, a website, or another supported channel.
  5. Test responses, then deploy the agent for incoming conversations or targeted campaigns.
  6. Monitor the Inbox and Flux workflows, taking over or returning control to AI when needed.

Core Features

  • Omnichannel agents: Deploys across WhatsApp, Instagram, Telegram, websites, and connected services.
  • Custom knowledge: Trains responses on organizational files, websites, videos, and Notion data.
  • Human handoff: Routes complex cases with history, summaries, and customer context preserved.
  • Visual routing: Uses Flux to organize lead paths and follow-up rules.
  • Outbound campaigns: Sends targeted messages to an existing lead base.
  • Agent tools: Supports external APIs, delayed replies, knowledge retrieval, and contextual follow-ups.

Use Cases

  • 24-hour support: Businesses answer routine questions outside staffed hours.
  • Lead qualification: Website or messaging agents collect details and route qualified prospects.
  • Sales follow-up: Teams run structured follow-up flows and proactive campaigns.
  • E-commerce assistance: Shopify and marketplace sellers answer product and order questions.
  • Human-assisted service: Agents handle routine work and transfer sensitive or complex conversations.

Pricing

Chatvolt offers free use without a credit card for evaluation. The analyzed official pages do not provide clear, internally consistent paid-plan prices, so no paid amount is listed here.

Frequently Asked Questions

Can Chatvolt work with an existing WhatsApp Business number?

Yes. Its embedded signup flow supports connecting an existing WhatsApp Business App number and synchronizing messages.

Can staff take control from the AI?

Yes. Teams can use the Inbox or WhatsApp commands to disable AI, reply manually, and return control later.

What can be used as agent knowledge?

The documentation lists files, websites, videos, Notion, and other supported data sources.

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