Product overview
What is Askli?
Askli is a no-code platform for building custom AI chatbots trained on a company's own data. The agents can answer support questions, collect leads, assist with email, and call custom API endpoints. Teams can deploy them on a website or connect them to existing customer-service and workflow tools.
Knowledge sources include files, public URLs, Notion, Google Drive, YouTube, and Zendesk Help Center. Askli can automatically synchronize updated sources and retrain the chatbot. A shared inbox gives staff one place to monitor conversations, assign them to teammates, and take over from the AI when human assistance is required.
How to Use Askli
- Import company information from files, Notion, Google Drive, public URLs, or other supported sources.
- Configure the agent's persona, goals, and brand behavior.
- Add the chatbot to a website or connect it to an existing tool.
- Monitor conversations across channels from the shared inbox.
- Take over a conversation or assign it to a teammate when human handling is needed.
Core Features
- Custom knowledge: Trains an AI agent on company-controlled data sources.
- No-code setup: Configures and deploys chatbots without writing application code.
- Source synchronization: Retrains the chatbot when connected data changes.
- Shared inbox: Centralizes conversations, assignments, and human takeover.
- Function calling: Lets an agent call custom API endpoints.
- Lead collection: Captures customer information through conversational forms.
Use Cases
- Website support: Answer common customer questions from approved company information.
- Lead generation: Collect contact and qualification data during a conversation.
- Email support: Assist support staff with resolving inbound email issues.
- Internal knowledge access: Let teams ask questions across connected documents and services.
Frequently Asked Questions
Which data sources can Askli use?
The site names files, public URLs, Notion, Google Drive, YouTube, and Zendesk Help Center among its sources.
Can a human take over a conversation?
Yes. Staff can monitor and take over conversations from the shared inbox.
Can an agent perform external actions?
Askli supports function calling to custom API endpoints.
