Product overview
What is CallFluent AI?
CallFluent AI is a no-code platform for creating AI voice agents that make outbound calls and answer inbound calls. Businesses and agencies can configure agents for sales, cold calling, appointment booking, reminders, surveys, customer support, lead qualification, order updates, and other repeatable phone processes. Agents can be connected to phone numbers or embedded on a website for browser-based calls.
The platform provides call history, settings for agent behavior, real-time actions, APIs, forms, webhooks, and integrations. It offers more than 400 neural voices, 140 accents and variants, and support for more than 40 languages on eligible plans. Connections include Google Calendar, GoHighLevel, ElevenLabs, OpenAI, Zapier, n8n, Make, Twilio, webhooks, and CRM systems.
How to Use CallFluent AI
- Configure a new inbound or outbound agent with a name, phone number, language, and other basic settings.
- Customize the agent's behavior, prompt, voice, script, goals, and any real-time actions or integrations it should use.
- Attach the agent to a phone number or embed it on a website, then review call history and results.
Core Features
- Inbound and outbound agents: Answers incoming calls and runs outbound call campaigns.
- No-code agent builder: Configures voice-agent behavior, language, scripts, and actions without writing code.
- Phone and web calls: Connects agents to phone numbers or embeds browser-based calling on a website.
- Voice and language options: Provides hundreds of neural voices and support for more than 40 languages.
- Real-time actions: Lets calls trigger bookings, data exchange, CRM updates, transfers, texts, and other connected tasks.
- Integrations and APIs: Connects calendars, automation platforms, voice services, models, webhooks, forms, and CRMs.
Use Cases
- Sales and cold calling: Revenue teams can run outbound campaigns and qualify prospects.
- Appointment operations: Businesses can book, confirm, cancel, reschedule, and remind customers about appointments.
- Customer support: Service teams can answer general inquiries, billing questions, order-status requests, and support calls.
- Customer follow-up: Companies can conduct satisfaction calls, payment reminders, renewal reminders, and delivery updates.
- Agency voice services: Agencies can manage multiple agents and use white-label options for client services.
Pricing
The page currently displays promotional monthly prices of $37 for Starter, $67 for Business, and $127 for Agency. Starter includes one agent and 100 call minutes per month; Business includes three agents and 360 minutes; Agency includes unlimited agents and 1,600 minutes. Displayed overage rates are $0.37, $0.10, and $0.069 per extra minute respectively. A Twilio account is required for phone-number connectivity.
Frequently Asked Questions
Can CallFluent AI handle both inbound and outbound calls?
Yes. The homepage describes agents for both incoming and outgoing calls.
Can an agent be used without a phone number?
Yes. CallFluent AI supports web calls that can be embedded on a website.
Which tools can CallFluent AI connect to?
The site lists Google Calendar, GoHighLevel, ElevenLabs, OpenAI, Zapier, n8n, Make, Twilio, webhooks, and CRM connections.
