WRITER

What is WRITER?

WRITER is an enterprise AI platform for agentic work. Its agents can plan and execute multi-step workflows, then produce deliverables such as documents, spreadsheets, presentations, dashboards, or actions in connected business systems.

The platform combines WRITER Agent, reusable Playbooks and scheduled routines, AI Studio and Agent Builder, a Knowledge Graph, connectors, brand and personality profiles, and enterprise governance. It is designed for organizations that need repeatable, on-brand work with approvals, observability, and access control rather than isolated chatbot responses.

How to Use WRITER

1. Choose a specific workflow with a clear owner, inputs, output, and approval point.
2. Connect the minimum company knowledge and systems required for that workflow.
3. Configure brand voice, policies, access controls, and prohibited actions.
4. Run the task in WRITER Agent and inspect citations, calculations, files, and external actions.
5. Save a reliable process as a Playbook; add schedules or chained steps only after testing.
6. Monitor agent activity, connector access, audit logs, exceptions, and business outcomes.
7. Keep human review for legal, financial, employment, regulated, or public-facing decisions.

Connected enterprise agents can propagate mistakes at scale. Use least-privilege connectors, separate authoring and approval roles, test prompt-injection scenarios, and treat generated files and web content as untrusted until validated.

Core Features

• WRITER Agent: Provides one interface for chat, research, generation, and workflow execution.
• Playbooks and routines: Turns repeated work into shared, scheduled, or chained processes.
• Agent Builder and AI Studio: Supports custom agents, workflows, and application development.
• Knowledge Graph: Grounds responses in organization-approved content and context.
• Connectors: Uses current information from tools such as email, collaboration, and enterprise systems.
• Brand controls: Applies personality profiles, voice, style guides, and organizational standards.
• Multimodal deliverables: Produces documents, presentations, analysis, images, and other work products.
• Governance: Enterprise controls include approvals, observability, auditability, access rules, and guardrails.
• Model flexibility: Enterprise capabilities support WRITER models and interoperability with preferred LLMs.

Use Cases

• Automate recurring research, analysis, and executive reporting.
• Generate brand-consistent marketing and communications deliverables.
• Build department-specific agents grounded in approved company knowledge.
• Turn a proven manual process into a Playbook or scheduled routine.
• Prepare presentations, documents, and structured data outputs.
• Coordinate workflows across connected enterprise systems.
• Give employees reusable agents while administrators retain governance and audit control.

Pricing

WRITER offers a Starter plan for up to five users and an Enterprise plan with custom pricing. Starter includes a 14-day free trial without a credit card, up to five Playbooks, limited Knowledge Graph access, basic connectors, and limited AI Studio access. Enterprise adds unrestricted workflows, advanced connectors, governance, auditability, broader users, and support. Starter uses per-seat monthly or annual pricing with credit limits; confirm the current seat price and usage terms on the plans page.

Frequently Asked Questions

Is WRITER only a writing assistant?

No. WRITER now positions the product as an agent platform that can research, analyze, create files, automate workflows, and take approved actions in connected systems.

Can WRITER use company data?

Yes. The Knowledge Graph and connectors ground work in organizational information. Administrators should still configure source permissions and validate data governance.

Does WRITER train models on customer data?

WRITER states that customers retain ownership, it uses zero data retention, and it does not train or improve models on customer data by default. Enterprises should verify the applicable contract and configuration.

Who is the Starter plan for?

Starter targets teams of up to five users beginning AI workflow adoption. Organizations requiring advanced connectors, unlimited workflows, centralized governance, or compliance controls should evaluate Enterprise.