Shortwave

What is Shortwave?

Shortwave is an AI-powered email client and assistant for individuals and teams. Its agent can organize an inbox, search and analyze email and attachments, draft replies, schedule meetings, summarize threads, create tasks, and answer questions using message history. It is available across web, desktop, iOS, and Android and supports multiple Gmail accounts.

Natural-language filters can label, star, archive, delete, or otherwise organize incoming mail. Integrations connect email context to calendars, Slack, Notion, Asana, HubSpot, MCP tools, and other services. Team features include shared threads, comments, assignments, labels, and searchable archives. Users should review sensitive messages, recipients, attachments, and automated actions before sending or deleting content.

How to Use Shortwave

1. Sign in with the supported email accounts and choose a personal or team workspace.
2. Configure inbox splits, bundles, notifications, privacy controls, and shared access.
3. Ask the AI to search, summarize, draft, schedule, or organize a bounded set of messages.
4. Create natural-language filters and test them on low-risk email before enabling broader automation.
5. Verify recipients, claims, attachments, dates, and deletion or archive actions before confirmation.

Core Features

• AI email agent: Searches, summarizes, writes, schedules, and organizes through prompts.
• Personalized writing: Learns style and useful facts from previous sent mail to draft replies.
• AI search and attachment analysis: Answers questions across email history and supported files.
• Natural-language filters: Automates inbox actions based on custom written rules.
• Inbox productivity: Provides bundles, splits, snooze, todos, reminders, autocomplete, and calendar tools.
• Team collaboration: Supports shared threads, comments, assignees, labels, channels, and searchable archives.

Use Cases

• Inbox management: Prioritize important threads and reduce newsletters or automated mail in the main view.
• Email research: Find commitments, decisions, files, and account history without exact keyword queries.
• Reply drafting: Prepare personalized responses from thread context and previous writing style.
• Team email operations: Share context, assign ownership, and connect email work to other business systems.

Pricing

Shortwave is free to get started and offers a 14-day trial for paid plans. Current business pricing is $30 per seat per month for Business, $45 for Premier, and $120 for Max. Higher plans increase AI intelligence, usage, search context, history, and the number of AI filters. One paid subscription applies to the user's signed-in email accounts under the plan rules, and the billing guide describes a 14-day refund window after payment.

Frequently Asked Questions

Does Shortwave support Outlook accounts?

The current product primarily centers on Gmail accounts; users should check the live account-compatibility information before migrating an Outlook workflow.

Can Shortwave automatically delete email?

AI filters can perform actions including deletion. Users should test rules carefully and avoid broad destructive filters without review.

Does it work for teams?

Yes. Business plans include shared email workflows, collaboration, centralized billing, and integrations intended for teams.