Product overview
What is Kolena Insurance AI?
Kolena Insurance AI is a document-automation solution for underwriting and insurance operations. It processes loss runs, ACORD forms, policy and applicant information, claims histories, safety protocols, compliance material, and operational data so underwriters can focus on decisions rather than repetitive extraction and normalization.
The platform standardizes reports from different carriers, builds risk profiles, flags anomalies, and searches operational and external reference information such as sanctioned-party lists or hazard grades. Results can include source citations, confidence indicators, and traceable review artifacts. Final underwriting, fraud, and compliance decisions remain the responsibility of qualified professionals.
How to Use Kolena Insurance AI
- Select an underwriting or claims-review workflow and its governing rules.
- Provide representative loss runs, applications, policy files, and supporting documents.
- Define extraction fields, normalization rules, risk factors, and anomaly thresholds.
- Validate results against known claims histories and manually reviewed examples.
- Route material exceptions and low-confidence findings to underwriters or compliance staff.
- Deploy and monitor turnaround, accuracy, consistency, and audit evidence.
Core Features
- Risk profile analysis: Combines underwriting factors, claims history, and safety information.
- Loss-run analysis: Standardizes carrier formats and identifies trends and exposure.
- Fraud and compliance monitoring: Flags anomalies across policy and applicant data.
- Operational research: Searches relevant company, sanctions, and hazard information.
- Document extraction: Converts forms and reports into structured underwriting data.
- Validation and anomaly detection: Checks values and highlights conflicting or unusual evidence.
- Audit-ready outputs: Preserves citations and traceability for review.
Use Cases
- Commercial underwriting: Build consistent risk profiles from varied submission packages.
- Loss-run review: Normalize claims history from multiple carriers.
- Fraud screening: Flag unusual relationships or values for investigation.
- Compliance checks: Review policy and applicant data against configured rules.
- Portfolio operations: Scale document review without relying on manual data entry.
Pricing
The insurance page lists a free two-week trial, no setup fees, and enterprise support. Standard paid prices are not published.
Frequently Asked Questions
What insurance documents can Kolena analyze?
The current page names loss runs, ACORD forms, policy data, applicant data, claims history, and operational records.
Can it standardize loss runs from different carriers?
Yes. Standardization and trend identification are core listed workflows.
Does the AI make the final underwriting decision?
It supports extraction and risk analysis; qualified underwriters remain responsible for final decisions.
