Product overview
What is Hexabot?
Hexabot is a self-hostable AI workflow automation platform for developers, agencies, and operations teams that want control over their agents, workflow logic, memory, tools, and customer data. It combines conversations, model calls, actions, APIs, back-office systems, retrieval, and service channels in one extensible runtime.
Workflows can start from chat, forms, schedules, or events. Teams can model them visually or as portable YAML with typed contracts and schema validation, then connect reusable actions and external systems. Hexabot also provides managed memory, retrieval-augmented context, MCP integration points, conditions, loops, segmentation, inbox workflows, live human handoff, roles, analytics, and multilingual delivery across web, messaging, social, and custom channels.
How to Use Hexabot
- Install the official Hexabot CLI.
- Create a project from the starter template and move into its workspace.
- Start the local Hexabot stack with the development command.
- Define workflows visually or in YAML, then connect channels, models, APIs, actions, memory, and tools.
- Add review points, roles, analytics, and live handoff before deploying the customer-facing workflow.
Core Features
- Self-hosted runtime: Keeps workflow logic, memory, tools, extensions, and production data in controlled infrastructure.
- Graph and YAML workflows: Supports visual modeling and versionable YAML with typed interfaces and validation.
- Actions and bindings: Connects LLM calls, reusable actions, APIs, and back-office systems through defined contracts.
- Memory, RAG, and MCP: Adds managed memory, retrieval context, and sanctioned MCP tools to workflows.
- Human review: Uses conditions, loops, inboxes, segmentation, and live handoff when judgment is required.
- Multichannel operations: Runs multilingual assistants across websites, messaging, social, and custom channels.
Use Cases
- Customer service automation: Handle frequent requests and route complex cases to people.
- Operational workflows: Trigger actions across APIs and internal systems from chat, forms, schedules, or events.
- Agency deployments: Build reusable client automations while keeping projects and integrations under agency control.
- Governed assistants: Regulated teams can combine roles, review points, private extensions, and self-hosting.
Pricing
Community is free and self-hosted for one user and 10 workflows. Starter is $19 per month for three users, 25 workflows, and three activations. Pro is $59 per month for 10 users, 150 workflows, and 10 activations. Unlimited is $149 per month for 25 users, 25 activations, and fair-use unlimited workflows. Enterprise uses custom pricing and quotas. Projects and integration connections are not capped by these plans.
Frequently Asked Questions
Can Hexabot be self-hosted?
Yes. All listed plans are self-hosted, and the Community edition does not require a license key.
Does Hexabot support human handoff?
Yes. The feature set includes inbox workflows, human review points, and live handoff.
Is message volume used for billing?
The pricing section states that message volume is not a billing meter.


