Glean

What is Glean?

Glean is an enterprise Work AI platform that connects company knowledge, applications, systems, conversations, meetings, documents, and teams. It gives employees a shared layer for finding information, generating answers, creating content, and moving work forward through automation and AI agents. The product is designed for organizations that need useful AI responses grounded in internal context while preserving existing access permissions.

The platform combines enterprise search, an AI assistant, agent building and orchestration, a reusable agent library, governance, and a broader enterprise context layer. Glean connects with workplace systems including Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, and Salesforce. Its homepage emphasizes permission-aware retrieval, explainable answers, query and action observability, and governance controls for compliance-sensitive environments. It also supports more than 35 language models, allowing organizations to use different models against the same governed business context.

Core Features

• Enterprise search: Finds information across connected workplace systems using company context and existing permissions.
• AI assistant: Helps employees obtain grounded answers, create content, and work with internal knowledge.
• Agent builder: Lets teams create AI agents for organization-specific workflows.
• Agent orchestration: Coordinates agents and automated actions across business systems.
• Agent governance and library: Provides control over agent use and a place to discover trusted, reusable agents.
• Enterprise context layer: Connects personal, enterprise, and system context so models can work with relevant business information.

Use Cases

• Internal knowledge discovery: Employees search across fragmented documents and applications to find permission-appropriate answers.
• Employee assistance: Teams use contextual AI to answer questions, create material, and reduce repetitive internal support work.
• Workflow automation: Departments build agents that take actions across connected enterprise tools.
• Enterprise AI rollout: IT and governance teams manage models, agents, permissions, observability, and compliance from a shared platform.
• Department-specific work: Marketing, sales, support, engineering, IT, finance, and HR teams can apply the same context layer to their own workflows.

Frequently Asked Questions

Does Glean respect existing permissions?

The homepage states that users only see information they are allowed to access and describes search and answers as permission-aware.

Which tools can Glean connect to?

Examples shown on the homepage include Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, and Salesforce.

Can teams build their own agents?

Yes. Glean lists an agent builder, orchestration, governance, a reusable agent library, and an agent harness among its platform capabilities.

Does Glean require one specific language model?

No. The official site says the platform supports more than 35 language models.