Product overview
What is Epsilla?
Epsilla is an Agent-as-a-Service platform for enterprises that need domain-specific AI agents without managing the underlying infrastructure. Its no-code builder supports drag-and-drop agent creation, while managed retrieval-augmented generation connects agents to private enterprise knowledge.
The platform includes agent and chatbot management, performance monitoring, scalable infrastructure, multi-tenant permissions, APIs, and deployment through managed SaaS, private cloud, or on-premise installation. Epsilla presents solutions for manufacturing, research management, sales and support, construction, publishing, financial services, healthcare, and legal services.
How to Use Epsilla
- Choose a vertical workflow and upload or connect the relevant domain knowledge.
- Select models and build the agent with the no-code interface.
- Customize the user interface, retrieval behavior, permissions, and access controls.
- Test the agent, then deploy through managed SaaS, private cloud, or on-premise infrastructure.
- Monitor performance and refine knowledge or agent behavior.
Core Features
- No-code agent builder: Creates agents through a drag-and-drop interface.
- Managed RAG: Connects agents to enterprise knowledge without separate retrieval infrastructure.
- Agent management: Monitors, analyzes, and optimizes agent performance.
- Multi-tenancy: Manages multiple agents with granular permissions and access controls.
- Scalable infrastructure: Handles technical hosting and scaling requirements.
- Flexible deployment: Supports managed SaaS, private cloud, and on-premise operation.
Use Cases
- Manufacturing support: Assists equipment maintenance and manufacturing processes.
- Research management: Organizes publication and research-discovery workflows.
- Sales and customer support: Routes calls and automates follow-up.
- Financial document analysis: Processes documents and supports financial analysis.
- Healthcare and legal knowledge agents: Provides domain-specific retrieval and question answering.
Frequently Asked Questions
Is coding required to build an agent?
No. Epsilla provides a no-code drag-and-drop builder.
Can Epsilla use private enterprise data?
Yes. Its RAG service connects agents to enterprise knowledge bases.
Can it run outside Epsilla's managed cloud?
Yes. Private-cloud and on-premise deployments are listed alongside managed SaaS.
