Product overview
What is Auxi?
Auxi is a no-code employee-support automation platform that works inside Slack, Microsoft Teams, and SMS. Its agents answer questions from connected organizational knowledge, execute workflows across business systems, and escalate cases that need a person. Knowledge sources retain their existing permissions so employees only receive information they are authorized to access.
Auxi connects to wikis, documents, databases, and enterprise systems such as SharePoint, Confluence, Notion, Salesforce, ServiceNow, Google Drive, Jira, Workday, and Okta. It supports knowledge-base agents, workflow agents, trigger agents, and custom agents.
How to Use Auxi
- Connect the organization's wikis, documents, and databases.
- Integrate systems the agent must read from or update.
- Deploy the assistant to Slack or Microsoft Teams.
- Let employees ask questions or request actions in their normal channel.
- Review usage, knowledge gaps, escalations, and real conversations to improve responses.
Core Features
- Permission-aware knowledge: Enforces access inherited from source systems.
- In-channel support: Resolves requests inside Slack, Teams, and SMS.
- Workflow execution: Routes requests, updates tools, triggers actions, and escalates exceptions.
- Enterprise integrations: Connects content hubs and operational systems.
- No-code deployment: Provides native workspace apps and a visual workflow builder.
Use Cases
- IT and access support: Handles account setup, permissions, and common employee questions.
- Employee onboarding: Coordinates steps across identity, collaboration, HR, and project tools.
- HR self-service: Answers policy questions and initiates cases.
- Internal knowledge search: Turns company documents into conversational support.
Frequently Asked Questions
Where do employees use Auxi?
The website lists Slack, Microsoft Teams, and SMS.
Does Auxi respect existing permissions?
Yes. It inherits permissions from connected knowledge systems.
Can Auxi escalate a request?
Yes. It routes and resolves requests automatically and escalates edge cases.
